Design User Experience Assignment 1

Project Overview

TravelBuddy's purpose is to allow all travelers' trips to be smooth sailing by ensuring that they have prepared all the essentials for their trip and their tripis carefully planned out to get the best experience when they are in a foreign country. There are many sites to visit and to check the requirements and it may be troublesome, this app aims to ease the user by providing all the information from airline information to country entry requirements need no matter which country is it.

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Why I Chose This Topic & My Goal

In light of COVID-19, there are many things to prepare before going on an overseas trip as if packing our essentials however now we have more things to prepare documents such as PCR test , proof of vaccination etc. This can be quite troublesome to remember and note what you have packed and what you have not. Therefore, I decided to go with the name "TravelBuddy" as this app will be your partner whenever you are travelling, it will inform you what you are required to bring along during your travel, what you have packed and what you have missed. It will inform you of the latest updates to the travel restrictions to ensure you are well-prepared and updated with the latest news. My goal is to allow travellers to feel at ease when they are travelling like how relaxed it was before Covid-19 times.

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Problem Statement & Challenges

Problem

• There are too many documents to prepare
• Do not know what are the requirements for airlines
• There are too many specifications for each country ; difficult to remember
• The requirements are always changing ; difficult to keep up
• Do not know which places are impacted by Covid-19 and have closed down
• Do not know if I can make full use of my day overseas if I do not plan

Solution

• Checklist for the requirements needed
• Information about the country user is travelling to ( Quarantine requirements / Documents needed)
• Information about airlines ( Documents passengers need to prepare )
• Latest updates about the country entry requirements information
• Recommended places to go / avoid during Covid-19
• Itinerary planner
• Packing list

Response of Qualitative & Quantitative Research

User Research

User Research focuses on understanding the users need, wants and behaviours through observations, feedback methodologies and task analysis.

I followed two research methods i.e Quantitative and Qualitative analysis. In the qualitative analysis, I have interviewed 10 people who are frequent travellers and find out how has the pandemic affected their travel and in what ways. In the quantitative analysis, I have taken a survey of 10 people.

Persona

Empathy Map

User Journey

The Final Design

Demonstration Video

Mobile Prototype